We install antivirus to
keep system safe but at times these antivirus even block genuine sites and
programs. This happens with Avast 2017 as well. A lot of antivirus user’s
complaint that they can access a web page or run a particular program because
Avast is stopping it. This happens because of low application occurrence within
Avast community; as a result the software is not able to differentiate between
a trusted program and an unsafe program.
We install this antivirus to detect “potentially unwanted
programs”. In some case these programs are genuinely unsafe and unwanted but in
other cases the software detects “False Positive”. False Positive means that
even a trusted website or program is considered un-trusted by the software.
Such thing can be really annoying for users. You will always be notifies about
any blocking of the program by the software.
If you want to unblock such website, program or games
then you can but make sure that it is safe and for that you can use online
detection at Virus Total. To know more about Virus Total please call us at Avast Help Number in UK. The two different methods of fixing this
problem are mentioned below:
1. Add such programs and website into
exclusion list to unblock them: You can add any file or
URL in exclusion list to exclude it from scanning and shield protection. There
are three types of exclusion in Avast 2017:
·
There is a Global exclusion list for folders,
files, programs and applications from being scanned.
·
Another list is for websites and URLs from
being scanned.
·
And the last one is exclusion in the specific
shield.
2. Turn off Avast Protection:
When such situation occurs you can turn off your antivirus protection for some
time. But make sure that you do it for a short period of time other you might
land up creating a big trouble. To
disable Avast Shield:
·
First right click the orange icon in the
Windows system tray.
·
Then select Avast Shield control.
·
After that select for how long you want to
keep it disabled.
·
Finally confirm your settings by clicking Yes
on the dialog box.
If you are having any sort of difficulty in dealing with
False Positive case then you can report about it to our team of experts at Avast Help Number
in UK. These experts will look into the matter carefully and then suggest you
all possible resolutions to make your antivirus work without any flaw.
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